A Marketing & Digital Signage Company

A Medium sized international compant specialising in hosted Digital Signage solutions.

They had already grown internationally in 3 continents and had a well respected product/service portfolio.  However they lacked the structure and discipline required to sustain their growth in a measured and controlled way.  They also lack the resources to keep building the business.

The solutions to their problems were

Design and implement a centralised Product and Project Development process.  This allowed them to share resources across geographies depending on requirements. 

Instigate a bid review process, with a remit to validate both customer proposals & any developments or enhancements.  This ensured that any solution proposed to the end customer could be supported by the business, had the correct level of resource allocated to it and could be delivered within the timescales.  It allowed them to confirm that the bid (or development) made commercial sense.

To help overcome their resource issues a new product range was developed with all the appropriate support and collateral processes and materials in place.  This was then launched on to the market through Value Added Resellers (VARs) mainly Telco’s and System Integrators.

The final task was to standardise their internal IT infrastructure across all the offices.  Enabling them to more easily draw support and expertise from other geographies, making the most of limited resources.